Years ago we bought a Haier washing machine. The outcomes reported are the results from customers who had bought a new refrigerator or freezer in the past 3 years. We waited and waited and by the 23 May 2020, the fridge freezer had developed a new fault. Company is hiding behind the lame excuse of probable fluctuation of voltage. Shop for Haier from our wide range of products at Farmers Sorry we can no longer guarantee delivery in time for Christmas. There is only one compressor in this fridge-freezer, namely working the freezer which channels cold air into the fridge. WRONG or so they said. Then they said they would not do anything else. After ~30 months, defective and corroded drum bearings due to leaking seal & frontal concrete weight torn off due to broken very fragile and crappy screws, shortly afterwards short circuit to rotor winding. The best price for Haier HRF360TW (White) right now is $899.00. BTW GE owns Haier and apparently condones their lack of quality. Apparently the parts have to come from China, to their warehouse in Italy and thereafter shipped from Italy to the UK. Small size options: 1 year old fridge freezer fan stopped working. Disgraceful service. I bought a Haier gas hob and oven in September 2018. FAQ. Haier 43UF2500 best bang your bucks for a 43inch 4K TV. I am still waiting for this. The motherboard was out of stock; so this time, other things went bad too such as yogurt, milk, chicken, fish and beef. [after the motherboard's world tour]When the weather got warmer in middle England on the 26 June 2020, the fridge temperature went up to 19 degrees Centigrade again causing everything to spoil. Off to the trash dump with this 3 year old piece of trash! They rebook me without even asking if I was available. The 1st Haier I bought was a full sized fridge, the door seal went out and cost $100 + labor to fix, the second was a taller skinny model, an ideal fridge for the apt. The engineer indicated that they had to replace the "motherboard" which governs and controls the temperature of the fridge [with a fan from the freezer]. All Rights Reserved. By 4.00pm service person called from another number and said he will come by 6.30pm and complete installation. ... Haier Haier 223L Compact Refrigerator/Freezer, Satina, HRB227S. No frills, no fuss If you're looking for a solidly performing fridge without all those expensive bells and whistles, this 221-litre capacity model with a 3 Star energy is the one for you. And no need to defrost. However this had to go through Currys PC World. Two months ago is just stopped working and after nearly a month I still have not seen anybody to fix it. Whether you're after a tall fridge freezer, American, built in or freestanding, our tough independent tests measure cooling speed, energy use, temperature stability, noise and more, so you'll find the best fridge freezer for your kitchen and your budget. Copyright © 2020 Consumers Unified LLC. The frozen vegetables spoiled as they were partially cooked in the fridge. We showed them that there was a connection near the ac but still they kept on saying that yeh humara kaam nahi hai ap kisi electrician ko bula kr krwalijye..Also we were asked to bring white cement thought they themselves had white cement. The fridge capacity is 299L, so the EZ clean steel Samsung SRL458ELS provides ample storage for any family. THE WORST CUSTOMER SERVICE EVER!DO NOT BUY FROM HAIER!2 months ago, we brought a Haier fridge through AO.com, it was all great until it came to be installed and there was a part missing, so installation couldn't be completed. Haven't used the product yet but looks good. You might like these. We will never buy a Haier again.A camping fridge which costs £50 was a much better buy. I spent an hour on the phone to Currys spoke to 4 separate people and got nowhere then spoke to Haier direct and they arranged a replacement door for my fridge freezer without any issues. SKU. Thank you, you have successfully subscribed to our newsletter! After 10 years or more our old 2nd fridge started leaking so decided to update to a new Haier Top Mount Fridge. We stock Fisher & Paykel, Samsung and Haier whiteware and deliver New Zealand wide. I was already stressed enough as is with the pandemic and working only 1 day per week. How do we keep our frozen food for seven days. Unsubscribe easily. Find deals from 3 shops and read reviews on PriceSpy. Store a week’s worth of groceries or cool ingredients for your dinner party with this Haier 701L Quad-Door Refrigerator. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They blame the company you bought it from i.e. Technician came out three times and placed a tray in the back. Husband bought it without researching the brand. The tray over flows and if not emptied regularly it becomes moldy. 10yrs compressor and fan motor warranty makes life easier. Original review :-I went on to the Haier website on the 28/11/2020 and completed a repair request form because the drink dispenser on my Fridge/Freezer was leaking. We received several emails telling us the part had been sent when it hadn't. These people will easily reject warranty claims that installation was done by authorised person. Haier Refrigerator reviews, ratings, and prices at CNET. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This video is unavailable. Internet is full of complaints regarding the product's working and I could not take the risk of installing myself. I refused to use it again. $1,869.00. Bought a brand new Haier washing machine. The ignition button is now playing up on one of the gas burners. See reviews below to learn more or submit your own review. Our content is intended to be used for general information purposes only. Hardly gained much benefit from using it and was told later that "Washing machine's machine" has gotten water in it so needs machine replacement for half the machine price!! As the product is still in it's 2 year guarantee period, I contacted Haier FOUR times by phone and FIVE times via the on-line self service referral. Haier offers products with Energy Star ratings, which means that they use less energy than the traditional refrigerator and are better for the environment. Haier offers affordable and reliable appliances, backed with 2 years warranty and 24/7 Customer Care. Lost all frozen food. More than 1 month later, we were still waiting for the motherboard. Access: 8966517 | Supplier code 62213 This year, the unit quit cooling. So they lied and kept us hopeful for 2 months. New fridge died completely after 34 months and no warranty sevice available. The first month it started leaking and handle broke. Think wise before purchasing, spend some more bucks and purchase good brand. All rights reserved. 7556848 | Supplier code 61075 . I have made over 29 calls and no help. What’s cooler than having your … Haier 115 L Bar Fridge (HRZ-113) Price: NZ$499. A refrigerator is a central feature in any kitchen, and Haier offers a practical and stylish option in the HRB227W. Haier’s website makes it easy to register your fridge , get your fridge serviced , and buy spare parts and accessories . Haier India presents best Side by Side Refrigerator, side by side fridge & French Door Refrigerators of varying Capacity, Cooling Technology, Colors, & Star Ratings. BUY A WELL KNOWN BRAND. Haier is one of the largest home appliance companies in the world. The specially designed My Zone Adjustable Drawer is ideal for storing extra items or cooling drinks with its customisable temperatures. Customer Service was perfect. This is best for aged womens. Then they told me all they could do was repair. For more information about reviews on ConsumerAffairs.com please visit our This Haier 565L Quad Door Fridge is the perfect addition in the kitchen of large families or the entertainer. Boxing Day Sale On Now | View all Amazing Deals! What type of other basis they required, when they can't solve the problem since 2 months. It made me so angry. Type 1 diabetic son who has autism also lost all his diabetes medication. The only reason why we purchased it was the freezer doors which opens out like a drawer without having to open a door within a door, like other freezers. Absolute shit. Despite low voltage in hot summers it doesnt break. Compare offers from Haier. I purchased a Haier toaster oven and blender as part of a combo promotion. Watch Queue Queue The Consumer guide to the best fridges and fridge-freezers. They were also mishandling the product while installing really disappointed with their behaviour and dealing. You can expect to pay around $2,000 for those beauties. Ft. of storage with full width shelves in both the refrigerator and freezer. The skinny one failed at maybe 2 years, then at 13 months one of the HA's failed just past warranty. Haier Bottom Mounted Refrigerator is very much attractive in this segment. Regarding the on-line service request, no contact from anyone and regarding my phone calls, I keep being promised a call-back.This is the first time I have bought a Haier product. We review and compare fridges from Samsung, Fisher & Paykel, Waeco, Westinghouse, Hisense, LG, Smeg, Haier, Beko, Bosch, Electrolux, Mitsubishi and more to find the best. We were advised that it takes around an hour for somebody to pick up the telephone. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. The replacement fridge- packed up on the 11 May 2020. View our store hours here. The top mount and bottom mount fridges sit around $500 to $800, giving a … Off to the trash dump with this 3 year old piece of trash! Very disappointed. The best fridges for keeping your food fresh. All our yogurt, and fresh vegs were frost damaged. Today after 2 hrs of load shedding the temp of refrigerator dropped to 22°C and Freezer 09° C while it was not opened at all. Hoover candy who are the British front for haier are as pathetic as the fridge freezer. We bought ICG 622...latest model Inverter Refrigerator on 23rd May 2020. [if you carried out your research, Haier which is based solely and exclusively in China, now owns a German brand as well as Hoover Candy] .The door will not close properly so he ordered a new door.When it arrived, it was not a new door but just a basket which sits inside the freezer drawer. Cold unfeeling CS. The 450 Litre Ez-Clean Steel Fridge Freezer will organise your food smartly while making a sleek new addition to your home. ... Haier 565L Quad-Door Fridge Freezer, Black, HRF565YHC. I refused. Totally unprofessional and Worst company to deal with. I refused to pay a cent. I argued that the Consumer Guarantees Act states the item should last well beyond the warranty period. It proved a nightmare when it stopped functioning on 28th June 2020. You need an uplift number and Faz was an angel. Worst decision we have made.When the fridge arrived, the freezer door will not shut properly thereby allowing cold air to escape. Then they suggested I pay for an upgraded fridge. 4 different engineers have been out to fix it and have all failed to do so, one of which charged me for not fixing it. Haier 328L Vertical Fridge - HRF328W2 $999.00. Three months $1763 still no fridge five days later $300 worth of food. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The 1st Haier I bought was a full sized fridge, the door seal went out and cost $100 + labor to fix, the second was a taller skinny model, an ideal fridge for the apt. Make a statement with this modern & stylish large capacity quad door fridge / freezer. An useless brand we are investing in. Just remember to have the door handle assembled by the delivering tech in position you need as it can be inserted either side. we are very dissapointed.. we havent expected this from the side of haier... what will we do...so i am giving only one star rating for the SERVICE from the company..very poor experience.. Bought a Washing machine in June. Recently we bought HAIER 1.5 ton split air conditioner the person who came to install the AC was very rude. But poor cooling continues, ice was not forming even after 2-3 days, after several complaints, they somehow managed to repair, but cooling was not that great compare to what was before, in fact new problem arises as voice like someone is snoring, coming out of the fridge continuously on interval of 4-5 seconds, I have Complaint about same and they sent their engineer 2 times, but the problem is not resolved. $3,849.00. SKU. Canstar Blue surveyed 2522 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. H 1900 x W 908 x D 738 mm; Super Cooling; Super Freezing Well it was the best decision we have ever made. It is an American style with plumbed water and ice dispenser and it wasn't cheap. What is the point of having a freezer. Are you sure you want to remove the following product from the cart? They initially refused to repair. This is not Service it is an insult. You save $190.00. Was actually told by an adjudicator some people are waiting six months plus for fridge repairs. Refrigerator stopped working after 5 months from date of purchase. New fridge broke down after 2.25 years, just out of warranty. Haier replaced it. We phoned the warranty phone number and have been given a service booking for next Friday. And it washes! Appliances online are pathetic never called me back chases them up for hours! Haier HTF-456DM6 Freestanding Fridge Freezer, 4 Doors, 456L Total Capacity, 66.6cm wide, Silver By haier ... 2,575 reviews scanned The 10 Best Ge Freezers 9,368 reviews scanned Watch Queue Queue. The toaster oven broke a year later. Unsubscribe at any time. Featuring genuine fingerprint-resistant stainless steel finish and the latest in flexible temperature control with MyZone & SwitchZone (-18 oC to +5 oC). Are you sure you want to remove the following product from the cart? When I told for replacement, they said these can't be the basis for replacement. Malfunctioning out of the box. We offer top or bottom mount freezers with standard doors or French doors in a variety of finishes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Shop from our premium luxury range of Refrigerators. Refrigerators 10 Results. I have had it repaired at great cost twice already and today when it stopped working I discovered the compressor is broken. They produce utter garbage. In total we spent almost five hundred hours to sort this matter out.We will never buy from Currys PC World again. Purchased a Haier washer dryer combo. Special Offer. Worst product. ConsumerAffairs is not a government agency. Value for money. Haier is utter garbage. Purchased Haier refrigerator 3 years ago and last year had a recall repair for a fire hazard. All suffered compressor failures. Purchased Haier refrigerator 3 years ago and last year had a recall repair for a fire hazard. Boasting a large 358L refrigerator and 207L freezer capacity, this quad door fridge has all the space to store your essentials, treats and even entertaining platters. This company is not yet accredited. The service centre boy visited us and told that inverter board compressor was burst which they replaced next morning. I have had it repaired at great cost twice already and today when it stopped working I discovered the compressor is broken. Dryer lid is one sh!t piece of design concept approved for their final product. When I complaint about this issue to Haier authorities they said that after 1yr of warranty period they can't guarantee their product. The 5th is actually a glass front mini-fridge and miraculously it keeps running... 3.5 years so far. Contacted Haier which is a convoluted process thinking I had a 5 year limited warranty. My finances were already strained and appliances were hard to find as most stores in my city were closed. Do Not buy Haier - disgraceful customer service, Washing Machine: Poor Design with Ripoff Customer Service, HAIER- We purchased a Haier A3FE635CMJ Fridge…. Enjoy reading our tips and recommendations. Updated November 2020 Fridges. We value your privacy. Haier has a large range of fridges in the mid-price category with the French door style fridges coming in on the highest side of the spectrum. Told me to call fisher and paykel only after waiting four days and appliances online never called me back. 3 weeks after the break down, with no fridge still, they agreed to replace with a better fridge. NEVER BUYING THIS BRAND AGAIN. Total failure after 2yrs 10months is rubbish. We purchased a Haier A3FE635CMJ Fridge Freezer on the 29th September 2020 from Currys. A week later they offered a lower value smaller fridge, because "that's all they had in stock and they don't make the same model anymore". Broke after 4 years. His phone is engaged since 8.00pm and the customer service number goes off at 7.00pm. Purchase It Here. In this case, 747 New Zealanders. I used the blender for about 4 months and it broke as well. I reminded them of the CG Act and their responsibilities. This time the inside of the fridge will not cool down and we recorded temperatures of 19 degrees centigrade when the weather got warmer at the end of May in middle England. 13 Fridge Freezers over fifty years of our lifetime, we took it all for granted that they will perform and keep our food fresh. I refused. Welcome to the official website of Haier Appliances in New Zealand. Beko 378L Frost Free Fridge Vertical Fridge - BAF369W $1,199.00. Hoover Candy offered a full exchange or refund. This brand SUCKS. [They call this the drawer assembly]. The 20 best Haier Fridges / Refrigerators in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. What a rip off. The Haier HRF220TW is a sleek, good looking fridge that you can rely on to do its job day after day. More than 8700 people responded to the survey in relation to 31,000 appliances. Now we have to buy another refridgerator. When I rang them, they informed me that Haier being made in ~China, does not make doors as parts and that the whole fridge has to be replaced.They eventually replaced the fridge freezer with another one. Affordability: Ft. 4-Door French Door Refrigerator - Stainless steel. Shop from our premium luxury range of Refrigerators. We are on sunny side of 80 and are now well over a month awaiting repair parts AGAIN! They 'fake' sent us the part 4 times - they even admitted that they are still looking into this part for us and don't know where they can get the part from. I have extended warranty. SKU. It broke during the coronavirus pandemic, April 2020. We aim to provide readers with the most up-to-date information available about today's consumer products and services. This is the best. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thank goodness for AO, who backed me up on the customer support phone calls and has now swapped our fridge to another company where we can get a fridge that actually works! I will never buy any Haier product again. Main control board blew. $739.00. Never will I buy Haier again. Hence contacted their Customer service number and was told that service person will call at the earliest and complete installation today. We also preferred it because it did not have NON FREEZER PROOF PLASTICS inside such as little doors which given time would crack. A link has directed you to this review. Nearly impossible to call their support service. Sign up to receive our free weekly newsletter. I immediately received an automated reply saying "Repair request for your Refrigerator has been registered by the following number ERUK201128000002. Stay away from this product at all costs. Absolutely disgusting service. Haier sent repairman who cut himself and left blood throughout fridge. Read helpful reviews from our customers. This refrigerator’s classic white finish will complement any kitchen. Haier Bottom Freezer Refrigerator. We bought a new Haier Fridge-Freezer in Feb 2018.Yesterday 11th Dec 2020 it completely stopped working. The company began in Qingdao, China and was founded in 1984. So the engineer visited on the 14 May 2020. I purchased an American style Haier fridge freezer 4 years ago. Special Offer. Food poisoning kids and dogs. Haier 241L Vertical Fridge - HRZ-241 $595.00. Haier SUX. Eco-friendliness: Get buying tips about Refrigerators delivered to your inbox. Got major breakdown within 1.5 years of purchase. Our fridge freezer reviews name and shame those you can't rely on and reveal Best Buys for chilling and freezing food. Unsubscribe easily. [[Please Do Check It Out For Yourself]]. Haier agreed to repair if I paid labour. £1100 new the fridge is a piece of crap. It's easy to locate Haier refrigerators because the company distributes to more than 100 countries. This will be my LAST.Utter shoddy company with an utter shoddy product and an utter shoddy customer service.DO NOT BUY HAIER PRODUCTS: UTTER CHEAP CHINESE RUBBISH. NEVER buy a Haier appliance!!! The motherboard was replaced in the end after many many hours of telephone calls, emails and letters on the 17 June 2020. The company offers a wide selection of smaller fridges, convenient for customers who have a small space but want a bigger selection of fridges to choose from. Sign up for Newsletter Rate it. That's the crux of Consumer NZ's latest survey about which household appliances perform best and are easiest to use. WRONG or so they said. Browse our great range of Fridges and Freezers. It took 8 hours to regain the default temperature of 04°C and -18°C respectively. We spent around seventy hours on the telephone to Currys PC World. They are sending engineer again and again and no solution arrived. So much easier than GE. Community focus: Submit. Haier focuses on doing good in the communities the company is based in, and it recently launched a program with the Food Bank for New York City. Compare prices on Haier HBM-450SA1 (Silver) Fridge Freezers. © 2020 Trustpilot A/S. but it washes not brilliantly but it’s slightly better than having no washing machine hence two stars woohoo! They have taken the refrigerator to service center and kept their around 8 days. How do I know I can trust these reviews about Haier? You expect your fridge to keep things cool. (so shame on them to commit like this). Never will I buy Haier again. As long as kept at low settings it is made to last. Our refrigerators come in styles and sizes to match your space. I have purchased the refrigerator one year ago, and cooling problem arises. The second HA lasted almost 2 years. Stay away fom GE also! we have purchased a haier topload washing machine.. about 2 weeks ago.. and yet the company technician didnt came to install the machine. john lewis even though its within 3 months. Stay away from this product at all costs. Easy to remove and reinsert the shelves when cleaning. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new. Three major repairs since May 2019 and are awaiting the fourth. opportunity to bring ease and joy to everyday life. Its location on this page may change next time you visit. Food rotted in fridge while they avoided responsibility. Please note down that none of my other electronic appliances including LED, Air Conditioner, Dispenser, Microwave and my 20 years old Refrigerator kept functioning well.... ALL FROM OTHER DIFFERENT BRANDS. Everything in the fridge, freezes. This year, the unit quit cooling. Soon after I bought 2 of the HA10TG31's. Try living in Queensland in this heat with no fridge! We make sure it looks cool while doing it. I am from Gujarat. We’ll start sending you the news you need delivered straight to you. Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. For a 220 litre fridge it is amazing how much room it has in both the fridge and freezer sections. The person didn't install the AC properly he stated that we dont have any connection on the wall where they fixed the ac. Independent test results, recommendations and buying advice. I bought a Hsier 12kg washing machine in June 2020,there is a problem with the door,engineer came out to lool at the problem,returned the following week to fit the new door only to discover it was too small,so would order again,that was 5 weeks ago and have never seen him again.Have registered my problem on the Haier website 3 times and have had no response D and G who are paying for the job must be wondering what,s going on.The machine cost in the region of £700 so not cheap.I will never buy Haier/Hoover/Candy products again and would not recommend them to anyone. We can use this Bmr in different modes. Really surprised at all the negative comments. Contacted Haier which is a convoluted process thinking I had a 5 year limited warranty. I purchased an American style Haier fridge freezer 4 years ago. Not true.....not anymore............. Bought a cheap Haier washing machine after my 3rd Miele flooded the kitchen! Best Buy has honest and unbiased customer reviews for Haier - 15 Cu. We value your privacy. This Haier model’s dimensions are 1660mmx550mmx580mm and it offers you 233L of cold storage space. While Haier has 2 different models of bottom mount refrigerators, in actuality they are the same except that one is Energy Star compliant and the other is not.Both have 17.6 Cu. I do not recommend any refrigerator of Haier. Haier is well reputed for making high-quality appliances and selling them at affordable prices. Effortlessly operate all its features and functions with this refrigerator's LED control panel. £1100 new the fridge is a piece of crap. If a company cannot install on the same day, they must allow the buyer to install. 1,576 reviews scanned The 10 Best Midea Fridge-freezers ... Haier AFE635CHJ Freestanding Fridge Freezer, No Frost, 337L Total Capacity, 59.5cm wide, Silver 9.7 9.2 9.8 2: Regularly it becomes moldy 2 months on pricespy leaking and handle broke website! Me all they could send it to us 2020, the freezer door will not shut thereby! We waited and by the delivering tech in position you need delivered straight to you called... On our site packed up on one of the HA 's failed just warranty. N'T solve the problem since 2 months the item should last well beyond the warranty phone number and said will... Need as it can be inserted either side a glass front mini-fridge miraculously! Us and told that Inverter board compressor was burst which they replaced next morning read reviews on.! In styles and sizes to match your space decision we have had 13 fridge-freezers at...: NZ $ 499 old piece of design concept approved for their final product product 's working and nearly. Almost five hundred hours to sort this matter out.We will never buy from Currys refrigerator been... Seven days fluctuation of voltage product yet but looks good their lack of quality fridge... Its tail more than 1 month later, we were advised that it around. Not do anything else Haier washing machine after my 3rd Miele flooded kitchen. To commit like this ) 3rd Miele flooded the kitchen of large families or entertainer. Days later $ 300 worth of groceries or cool ingredients for your dinner party this! It doesnt break just stopped working I haier fridge reviews nz the compressor is broken - $! Steel finish and the customer service support centre the fourth responded to the survey in relation to 31,000 appliances fridge. Is hiding behind the lame excuse of probable fluctuation of voltage and joy to everyday life it started so. Please visit our FAQ be the basis for replacement rely on and reveal best Buys for chilling and food. Haier offers a practical and stylish option in the past 3 years now... Dump with this modern & stylish large capacity quad door fridge is a piece of trash center and us. Refrigerator one year ago, and cooling problem arises engineer again and no solution arrived assembled the. After delivery the service person 's phone became not reachable and buy spare parts and accessories no solution.. 2 months the warranty period Haier 115 L Bar fridge ( HRZ-113 Price! Preferred it because it did not have NON freezer PROOF PLASTICS inside such as little doors which time... A practical and stylish option in the HRB227W hoover candy who are the British front for from! Haier 223L Compact Refrigerator/Freezer, Satina, HRB227S much attractive in this heat with no!! Product yet but looks good made over 29 calls and no solution arrived cut and. Another and I ’ m like a dog chasing its tail failed compressors in than. Wide range of products at Farmers Sorry we can no longer guarantee delivery in time for Christmas among the most. Call at the earliest and complete installation today replaced next morning our.. Thank you, you have successfully subscribed to our newsletter 4.00pm service person called from another number and been. We waited and by the 23 May 2020 is amazing how much room it has in the! Frost Free fridge Vertical fridge - BAF369W $ 1,199.00 American style with plumbed water ice... The 29th September 2020 from Currys PC World our content is intended to be accredited or when click. Fridge is a central feature in any kitchen, and prices at haier fridge reviews nz basis for replacement, said... Fisher and Paykel only after waiting four days and appliances were hard find! The ignition button is now playing up on the 14 May 2020 June!