I bet he agrees with your new made-up name. If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. It turns out that it was the same girl. A place to ask simple legal questions, and to have legal concepts explained. Report the b*** for extortion. Tell her they're there for her to pick up. Certain house or apartment numbers might be challenging for the courier to understand. If the package has already been delivered to the wrong address, FedEx can send someone to pick up the package. We've taken the time to write instructions for how to solve some of the most common Amazon customer problems. Whole thing a scam? To prevent packages from going missing, you can choose to sign for your packages, have them delivered to a designated pickup location, or buy a password-protected bag or locked storage box ($106, Bed Bath & Beyond) that holds your deliveries. I agree, the whole story seems fishy. Yep. A couple days later customer reaches out saying that the package had not been delivered, and that she called the post office and it had been delivered to wrong house. Problem, is the Amazon delivery driver never rings the door bell, just drops it off so i can't even tell him he's delivering to the wrong address. His Amazon account only stated that the package had been successfully delivered to Pleasanton, CA, the city he lives in. Try to know if someone attempted to deliver your product. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival This information is confusing or wrong … A FedEx customer service representative said there is no fee to retrieve the package; however, you will be responsible for paying any fees associated with shipping the package to the correct address. They gave me a full refund the next day. Hey Amazon. How Do I Return an Item to Amazon from Their Black Friday Sale? I assumed she took them or they were returned to the sender. One month ago, I noticed about 7 packages from Amazon in that area. Picture is not my house. The FedEx tracking doesn’t say the exact address it was delivered to but it does indicate that it was delivered in the same city the customer lives in. It is very possible, but would require you to work at an Amazon facility or have access to the Amazon intranet. If you cannot locate the item using the tips above, please allow 24 hours for updates or final delivery. (the package that was shipped to the wrong address aint your package - its amazons. OP creating fake story? Follow other customers in the midst of the same issue or find a prior solution. This can get kind of dicey. Plenty of things can go wrong when you’re ordering from Amazon, or any other online retailer. He says, oddly enough, he thinks he knows the girl and that she lives in his building. Companies respond better when others are watching. She does not want the items because they are outside of Amazon's return window. I sent her a message notifying her of the packages, but knowing Facebook, it probably went to the "other inbox." Note: In rare cases, a delivery scan is entered into our system before the item is delivered. My package with to the wrong house says package delivered -- picture taken of package on door step is NOT my house! After a bit of searching, I believe I found the correct owner. . Our service tracks the best deals from the various providers in your home area. The Fallen. It turns out that it was the same girl. You delivered to the wrong house. Please check with your neighbour, unless you have health or safety concerns about doing so. Companies will be alerted by the sender or their tracking system that the shipment wasn’t delivered to the right address. No one doesn't report missing packages and just re-buy the items. the incompetent post office delivers my amazon package to the wrong house. Awesome. Turns out they were the same one. Amazon package delivered to wrong house.? That’s when the the scammer will send out a delivery company … If no one is at the address when delivery is attempted, we will leave the package in a secure location. There are a lot of reasons why the wrong package might end up at your house or apartment. So the couple called Amazon hoping to return the wayward package. You've have made more than a reasonable effort to return these packages to her, and it was continuous errors through her part that even sent them to your address. Picture is not my house. Later that day after the Super dropped off the packages, a friend comes over. People in the wrong house deny it. Now Amazon offers a refund of shipping charges when an order is late, while Prime members may receive $5 to $10 in promotional credit.. What to Do if Your Amazon Package Is Stolen According to a report from C+R Research, 36% of Americans have reported having a delivered package … How Do I Make an Order for the Amazon Cyber Monday Event? Package said delivered but not to my house. Part of the problem with the "return to sender" idea is that if these came from Amazon they were almost certainly sent via UPS. Press question mark to learn the rest of the keyboard shortcuts. Amazon’s delivery notification stated it had been delivered to a neighbour, a Michael Bradley at Flat 12. If she didn't, it's her own fault. Mind you, I suppose the OP could contact UPS (or in fact Amazon) and ask about packages "sent to the wrong addressee". This also forces delivery drivers to prove that they indeed dropped off the package in a safe place, be it behind a flower pot or near the door mat. What if my package was delivered to the wrong address? He says he's been keeping packages for me in the basement. Email address on the account, Order number, Name on the account, and Billing address, The problem: My package was delivered to the wrong house, the picture they took was not my house. The problem is, no one lives there, it's a newly built home that is still being worked on. It was the box set I ordered. I have an issue with Amazon too ... And now Today my mom who lives 30 miles away has a woman at her door saying that she's made an offer on my moms house and … A few days later, I notice a neighbor walk up to my house and leave a package on my door. Nov 20, 2017 #56 Go get them. No sane person spends $500 twice on the same order without trying to track down the packages first. Amazon also has great customer service and if you call them and say you didn't receive something 99% of the time they will mail you out a replacement item. How Do I Return an Item to Amazon from Their Cyber Monday Sale. Also, once she didn't receive them she would have called Amazon and they would have most likely sent her replacement items for free. Inform them of the situation, as well as the fact that the owner of the packages seems to be trying to extort you. Next step: send the girl a certified letter through the US mail. Are you fucking kidding me? You may find an attempted delivery notice in your letter box or on your door. amazon delivered package to wrong house. Let's say you received an Amazon package that’s addressed to a different person, though. We'll make three delivery attempts on consecutive days. There's is no lighting at that house so I can't see the packages. There's is no lighting at that house so I can't see the packages. i received 3 amazon packages over the last few days. I've had packages sent to the wrong address through Amazon. If Amazon can't deliver your parcel on the first attempt, delivery will automatically be re-attempted for up to four more times. If the tracking status indicates that your driver completed delivery and obtained a signature, the package might have been signed for by a neighbor or another resident at your location. I didn't reorder them. Possibly, but probably not. Get tips from pros & other customers, and get it handled faster: GetHuman4113303 started working on this issue. You, with no obligation to do so, go out of your way to try to find this girl to let her know she has packages. A couple of days later, someone from that wrong address brought the package over. I'd also be curious to know what crime she's alleging here. If it is not correct then talk to the customer care service. After delivery we’re unable to correct an address on an item. She either wants money or is threatening the police. She's being ridiculous. I called the post office and they confirmed this is true, and they are trying to recover the package and send it to my customer. I live in a NYC apartment building. The girl who ordered the packages messaged me asking for compensation. Most likely. A couple of days later, someone from that wrong address brought the package over. GetHuman4113303 did not yet indicate what Amazon should do to make this right. Unless it's to report her to the police, don't spend another second of your life on this. You have just recently changed your address and you did not notify the courier company handling the delivery? In the most recent case we encountered, it turned out that the USPS had delivered the package to the wrong address. Watch as I try to recover a package delivered to the wrong address, shop with my brother, get my nails done, and go about my daily life! NATO will nuke Ukraine to blame Russia for it; then NATO will nuke Russia from Scandinavia. Let her know that the local police are already aware of the situation, and she is more than welcome to contact (officer you talked to) if she has any questions. [tx] my Amazon package was delivered to the neighbors house on accident. Someone with a blue house (not my house color at all) gets to enjoy my purchase while you give me the shaft. For instructions on how to return a gift or wrong order, visit Amazon's Returns Center. Hang on. Now this part gets a bit convoluted. She's a shitty person and/or a scammer. She has no reason to get money from you, and there's no crime here. We are waiting for GetHuman4113303 to fix the problem and share the solution with the rest of us customers. Amazon packages wrongly delivered to my address under a different name. I keep getting packages for 5511, but my house number is 5571. We do not have a neighbour by that name and flats within this postcode go … as the title states, I had a bed frame I bought from Amazon. How Do I Set Up Amazon Echo for My House? But with no order number and no return address on the rogue delivery, Amazon couldn’t help them. I bet if you looked at them they are worth very little, not the $500 she wants you to pay because she didn't report the packages as missing? The numbers might get switched around during the delivery process or … Where's the crime exactly? Contact the previous owners and see if they had accepted the shipment, or they have sent it back. I'm not sure what course to take. You tried to return packages that were sent to you by mistake. *image shown of delivery is not my house... says package delivered -- picture taken of package on door step is NOT my house! According to the Federal Trade Commission, any merchandise mailed to you that you did not order may be legally kept as a free gift. i'm certainly not the intended recipient, as i don't recognize the names on the shipping labels and i'm not expecting any gifts. Make a copy for yourself to keep as well. It's her job to make sure her address is correct at Amazon, and to follow up with the delivery status of her own orders. Delivered to wrong address. If an Amazon package is lost during the delivery ... them a set of keys to your house to make deliveries easier. I've just been bringing over to my neighbour's as well but I agree, it's kind of annoying. If it doesn’t exist, look for the package ID. Though Amazon Prime members used to receive a free month of Prime for a late Amazon delivery, the policy has changed. OP's "friend" is in on it...has to be. It would have taken her two minutes of looking through her order(s) to realize "oh shit, I sent them to my old address, that's what is taking them so long to get here" and she could have stopped by the common area at any point (let's be honest, not that hard to get into most apartment buildings especially if you lived there and people recognize you as the girl from upstairs or whatnot). Its their responsibility to ensure its delivered to you, not for you to chase it (or pay for it to be redelivered to you) If it aint delivered to you then its up to amazon to ship another or retrieve the misdelivered goods and re-deliver them to you. I contacted Amazon and they shipped a replacement really quickly. Press J to jump to the feed. Here's what I would do: contact your local police department non-emergency. And the Super should be able to corroborate the fact that she tried to return the packages to the rightful owner, right? Inform her that she has (2 weeks, 30 days, whatever, and give the specific date) to arrange a meeting with you to pick up her packages, after which time you will be disposing of them. Neighbor walk up to four more times received 3 Amazon packages they ’... Legal action too so the couple called Amazon Directly and they shipped a replacement really.... 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